Privacy Policy
At PolivuEco, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://polivueco.com) or use our services.
By using our website, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Delivery or billing address
- Order details
Technical Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
Order & Payment Information
- Product details
- Transaction status
- Payment confirmation (we do not store full card details)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and service updates
- Improve our website and services
- Send promotional offers (only if you opt in)
- Maintain internal records
3. Cookies
Our website may use cookies to improve user experience. Cookies help us:
- Understand website traffic
- Remember your preferences
- Improve performance
You can disable cookies in your browser settings, but some features of the website may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share limited information with trusted third-party service providers such as:
- Payment gateways
- Delivery partners
- Technical service providers
This sharing is only done to provide services to you or when required by law.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
6. Links to Other Websites
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices of those websites. Please review their privacy policies separately.
7. Your Rights
You may:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To make a request, please contact us using the details below.
8. Contact Information
If you have any questions about this Privacy Policy, please contact:
PolivuEco
East Coast Organics Pvt Ltd
237 / 2, Vellivoyal Chavadi
Chennai – 600103, Tamil Nadu, India
Phone: +91 90433 39509
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage you to review this page periodically.